Product Launch: VAI360 Unified CRM & IntelHub-X
VersoAltima India Private Limited, a wholly-owned subsidiary of Adroit Infotech Limited, announced the launch of two flagship products on December 19 during its Annual Day celebration. The new offerings are designed to revolutionize industries through seamless digital transformation and future-ready solutions.
VAI360 Unified CRM
VAI360 represents a unified, intelligent CRM platform that consolidates multiple business functions on a single platform. The comprehensive solution integrates customer lifecycle management, partner portals, customer self-care services, complaints management, and inventory stock management.
The platform is designed to orchestrate multiple touchpoint systems, driving operational excellence while delivering connected customer and partner experiences. VAI360 aims to enable scalable business and revenue growth through integration with enterprise billing and financial systems.
IntelHub-X Intelligent Enterprise Gateway Hub
IntelHub-X serves as an intelligent enterprise gateway application designed to connect billing and CRM software providers with cable and broadband operators. The solution aims to eliminate the complexity of building and maintaining operator-specific integrations, potentially ensuring faster time-to-market and improved operational efficiency.
The platform is designed to empower end customers to perform transactions directly with operators, which may reduce dependency on local agents while potentially improving transparency, customer experience, and collection efficiency.
Supported Industries
The VAI360 platform and IntelHub-X target several key industry verticals including Telecom, Cable, Media, Broadband, Logistics, and Transportation.
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